UI/UX
UI/UX Design

From research to pixels, every detail is intentional.

4
Case studies
Global
Global clients
Multi
Sectors
100%
Dev-ready

All projects are under NDA and currently in development, none are live yet. If you wish to see any live project, reach out at muskan905@gmail.com

01 Hotel Operations 02 Luxury Med Spa 03 Dental Clinic 04 Mental Health
01
App Design SaaS Hospitality 0 to 1

Hotel Operations Task Management App

A task management application designed from zero for hotel operations teams. Built to help owners, managers, and staff coordinate daily workflows from assigning tasks to tracking real-time progress across departments. I led this project end to end, from concept to final design.

My roleLead UI/UX Designer
TypeMobile and Web App
StatusIn development
DeliverablesBrand identity, design system, prototype, dev handoff
Process
01
Research
Hotel workflow analysis and user role mapping across owner, manager, and staff personas.
02
Product structure
IA, user flows, and feature prioritisation for the task management system.
03
Brand identity
Logo, color system, typography, and full brand identity built alongside the product.
04
UI and design system
High fidelity screens, component library, and scalable design system.
05
Prototype
Interactive prototype covering all key flows, ready for development.
The challenge

Hotel operations run on fragmented systems and verbal communication

Tasks fall through the cracks when teams rely on paper logs or WhatsApp. Managers have no real-time visibility into what is happening across departments, and staff have no single source of truth.

The solution

One app for every role designed around how hotels actually work

A role-based task management app with real-time updates, priority tagging, and department-level views. Each user type gets exactly the information they need, nothing more.

Design screens
Hotel Operations App screens
Hotel Operations App
3
User roles designed
0→1
Full product concept
1
Complete design system
100%
Dev-ready handoff
02
Website Redesign Wellness Luxury Healthcare

Luxury Med Spa Website Redesign

A full website redesign for a luxury wellness and aesthetic clinic. The goal was to make the website feel as premium as the in-clinic experience while simplifying complex treatment information so first-time visitors could explore confidently and convert.

My roleUI/UX Designer, Team of 2
TypeWebsite Redesign
StatusIn development
DeliverablesVisual design, prototype, developer handoff
Process
01
Site audit
Comprehensive review of the existing site usability issues, content gaps, and brand inconsistencies.
02
Research
Luxury brand benchmarking to define the new visual and experience direction.
03
Content restructure
Reorganised treatment pages to reduce cognitive load and guide visitors toward booking.
04
Visual design
High fidelity screens refined typography, premium imagery, and elevated layout system.
05
Test and handoff
Prototype tested and delivered as complete developer-ready files with annotated specs.
The challenge

A premium clinic with a digital presence that did not match its reputation

The existing website was cluttered, difficult to navigate, and did not convey the luxury experience the clinic offered. Treatment information was overwhelming and the booking path was unclear.

The solution

Elevated design language with a simplified conversion journey

A full visual overhaul using a refined color palette, editorial typography, and curated imagery. Treatments were restructured by category with clear CTAs guiding visitors to book with confidence.

Design screens
Med Spa Website
Med Spa Med Spa
Med Spa Med Spa Med Spa
Full
Website redesign
Premium
Brand elevation
Simplified
Booking journey
100%
Dev-ready handoff
03
Website Redesign Healthcare Rebrand Dental

Dental Clinic Website Redesign

A website redesign for a dental clinic undergoing a rebrand. I focused on rebuilding patient trust through better visuals and clearer navigation, and redesigned the booking journey so patients could easily find information and schedule appointments without friction.

My roleUI/UX Designer, Team of 2
TypeWebsite Redesign
StatusIn development
DeliverablesUX research, wireframes, high fidelity prototype
Process
01
Research
Existing website analysis, competitor review, and user persona development for dental patients.
02
IA restructure
Rebuilt the navigation and content hierarchy to reduce friction for first-time visitors.
03
Wireframes
Low and mid-fidelity wireframes mapping the improved booking journey and key pages.
04
Visual design
High fidelity screens with trust-building visuals, testimonials, and cleaner navigation.
05
Test and handoff
Prototype tested to validate the booking flow before complete developer handoff.
The challenge

A rebrand with no consistent digital identity and a broken patient journey

The existing website did not reflect the clinic's new brand direction. Patients struggled to find service information and the booking process was unclear, leading to drop-off before conversion.

The solution

A patient-first redesign built around trust and ease of booking

Redesigned the full website with a clear visual hierarchy, improved testimonials placement, and a streamlined booking flow. The new design supports the rebrand while making every step of the patient journey obvious.

Design screens
Dental Clinic Website
Dental Clinic Dental Clinic
Dental Clinic Website
Full
Rebrand support
Improved
Booking journey
Trust
Building UX
100%
Dev-ready handoff
04
Website Redesign Mental Health Sensitive UX Healthcare

Mental Health Clinic Website Redesign

A website redesign with a focus on emotional safety and accessibility. The challenge was designing for people who may be visiting at a vulnerable moment making the experience feel safe, calming, and easy to navigate, so reaching out feels like a natural next step rather than an overwhelming one.

My roleLead UI/UX Designer
TypeWebsite Redesign
StatusIn development
DeliverablesUX research, visual design, developer handoff
Process
01
User research
Mapped the emotional journey of first-time visitors seeking mental health support online.
02
Competitor analysis
Studied how leading mental health platforms balance warmth, professionalism, and accessibility.
03
Navigation redesign
Restructured the IA to reduce overwhelm and guide users to the right services quickly.
04
Visual design
Calm, grounded visual language soft tones, clear typography, and safe imagery throughout.
05
Test and handoff
Prototype tested for emotional response and ease of use, then delivered as dev-ready files.
The challenge

Designing for users who are already overwhelmed before they arrive

People seeking mental health support are often in a vulnerable state. A cluttered, clinical, or confusing website adds to their anxiety rather than helping them take the first step.

The solution

A calm, welcoming experience that makes reaching out feel easy and safe

A complete redesign led by empathy simplified navigation, warm visual language, and a clear path to contact or book. Every design decision was made by asking: does this reduce or add to the user's anxiety?

Design screens
Mental Health Clinic Website Mental Health Clinic Website
Empathy
Led design
Full
Journey redesign
Calm
UX focus
100%
Dev-ready handoff

Curious about the thinking behind the design? Let's talk.

muskan905@gmail.com ↗